:root {
  --bg: #0f1115;
  --panel: #171a21;
  --panel-2: #1e222b;
  --border: #2a2f3a;
  --text: #e8eaf0;
  --muted: #8b93a7;
  --accent: #4f8cff;
  --danger: #e5484d;
  --ok: #46a758;
  --warn: #d9a441;
}
* { box-sizing: border-box; }
body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
  font: 14px/1.5 system-ui, -apple-system, Segoe UI, Roboto, sans-serif;
}
.topbar {
  display: flex; align-items: center; justify-content: space-between;
  padding: 14px 24px; background: var(--panel); border-bottom: 1px solid var(--border);
}
.brand { font-weight: 700; letter-spacing: .3px; }
.brand span { color: var(--muted); font-weight: 400; }
.topbar nav { display: flex; align-items: center; gap: 16px; }
.topbar nav a { color: var(--text); text-decoration: none; }
.topbar nav a:hover { color: var(--accent); }
.who { color: var(--muted); }
.container { max-width: 1040px; margin: 24px auto; padding: 0 24px; }
.page-head { margin-bottom: 18px; }
h1 { font-size: 22px; margin: 0 0 4px; }
h2 { font-size: 16px; margin: 0 0 12px; }
.muted { color: var(--muted); }
.small { font-size: 12px; }
.error { color: var(--danger); }

.card {
  background: var(--panel); border: 1px solid var(--border);
  border-radius: 10px; padding: 20px; margin: 18px 0;
}
.card.narrow { max-width: 380px; margin: 80px auto; }
label { display: block; margin-bottom: 12px; color: var(--muted); font-size: 13px; }
input, select, textarea {
  width: 100%; margin-top: 6px; padding: 9px 11px; border-radius: 8px;
  border: 1px solid var(--border); background: var(--panel-2); color: var(--text);
  font: inherit;
}
textarea { resize: vertical; }
input.mini, select.mini { width: auto; display: inline-block; margin: 0 4px 0 0; padding: 5px 8px; }
button {
  background: var(--accent); color: #fff; border: 0; border-radius: 8px;
  padding: 9px 16px; cursor: pointer; font: inherit; font-weight: 600;
}
button:hover { filter: brightness(1.1); }
.btn-ghost { background: transparent; border: 1px solid var(--border); color: var(--text); }
.btn-danger { background: var(--danger); }
.inline { display: inline-flex; align-items: center; gap: 6px; margin: 0; }
.stack label { color: var(--muted); }
.row { display: flex; gap: 16px; flex-wrap: wrap; margin-top: 12px; }

.filters { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 16px; }
.chip {
  display: inline-block; padding: 5px 12px; border-radius: 999px;
  border: 1px solid var(--border); background: var(--panel-2);
  color: var(--text); text-decoration: none; font-size: 13px;
}
.chip:hover { border-color: var(--accent); }
.chip.active { background: var(--accent); border-color: var(--accent); color: #fff; }

table.grid { width: 100%; border-collapse: collapse; background: var(--panel); border-radius: 10px; overflow: hidden; }
table.grid th, table.grid td { text-align: left; padding: 11px 14px; border-bottom: 1px solid var(--border); }
table.grid th { background: var(--panel-2); color: var(--muted); font-weight: 600; font-size: 12px; text-transform: uppercase; letter-spacing: .5px; }
table.grid a { color: var(--accent); text-decoration: none; }

.tag { background: var(--panel-2); border: 1px solid var(--border); border-radius: 999px; padding: 2px 9px; font-size: 12px; }
.status { border-radius: 999px; padding: 2px 10px; font-size: 12px; font-weight: 600; }
.status-open { background: rgba(79,140,255,.18); color: #9dc0ff; }
.status-pending { background: rgba(217,164,65,.18); color: var(--warn); }
.status-closed { background: rgba(70,167,88,.18); color: var(--ok); }

.thread { display: flex; flex-direction: column; gap: 12px; margin-bottom: 18px; }
.msg { border: 1px solid var(--border); border-radius: 10px; padding: 14px; background: var(--panel); }
.msg.inbound { border-left: 3px solid var(--accent); }
.msg.outbound { border-left: 3px solid var(--ok); }
.msg-head { display: flex; gap: 10px; align-items: center; color: var(--muted); font-size: 12px; margin-bottom: 8px; }
.msg-head .dir { text-transform: uppercase; letter-spacing: .5px; }
.msg-body { white-space: pre-wrap; word-break: break-word; }
.atts { margin-top: 10px; display: flex; flex-wrap: wrap; gap: 8px; }
.att { background: var(--panel-2); border: 1px solid var(--border); border-radius: 6px; padding: 4px 10px; font-size: 12px; color: var(--accent); text-decoration: none; }
.file { display: block; }